Privacy Policy
Privacy Policy
1. Introduction
Afropets (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal data in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”). This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our services or visit our website.
2. Personal Data We Collect
We may collect the following personal data:
- Full name, contact information, and pet-related details.
- Service booking information, including payment details
- Communications via contact forms, email, or telephone.
We process personal data for the following purposes:
- To provide and manage pet care services, including processing bookings and payments.
- To communicate important updates, promotional offers, and respond to inquiries.
- To comply with legal obligations and improve our services.
4.Data Sharing and Disclosure
- We do not sell or rent your personal data to third parties.
- Personal data may be shared with third-party service providers (e.g., grooming staff, payment processors) strictly as necessary to deliver our services.
We may disclose personal data if required by law, regulation, or legal process, or to protect our rights, property, or the safety of our users.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies for analytics, performance measurement, and enhancing user experience. Users may manage or disable cookies through their browser settings; however, certain features of the website may not function properly if cookies are disabled.
We implement appropriate technical, administrative, and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Under UAE law, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to applicable legal requirements.
To exercise any of these rights, please contact us using the details provided below.
Mirdif Branch: +971 4 288 6504, Shop No. 182, Mirdif Golden Gate, Dubai
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Continued use of our services constitutes acceptance of any updated Privacy Policy.